Frequently asked questions

Explore the below questions to find out more about enrolment, fees and charges, venue hire and providing feedback.


This depends on the class or program – call us on (03) 9704 7388 or email

For most courses you need to enrol well in advance to secure a place. For details about a specific course, call us on (03) 9704 7388 or email

To enrol in one of our Accredited Courses, please contact us on (03) 9704 7388. Our VET Education team will discuss the course information with you, including fees and funding eligibility as part of a pre-training interview.

Fees and charges

Fees are listed on each course page. A Fee Statement can be provided upon request and this can be discussed prior to enrolment.

In addition to the listed program fee, our Neighbourhood House programs incur an annual registration fee of $10 per calendar year for all programs delivered onsite at our Casey or Peninsula Campuses. For Neighbourhood House programs delivered at offsite locations, no annual registration fee applies.

This depends on what course you are studying, and when you cancel your enrolment. For specific information about our refund policy for your course, call us on (03) 9704 7388 or email

Venue hire

We have a large hall available to hire for private functions on Saturdays and Sundays with a capacity for 230 standing or 150 seated, as well as
private rooms of varying sizes available for smaller functions and trainings.

Venue hire costs are dependent on which space you are hiring and whether it is a standard or not-for-profit booking. To find out more, visit our Venue Hire page.

Venue hire bookings require a non-refundable deposit to be paid within 10 days of making a booking, with full payment required two weeks from your booking date.


We are always open to hearing about new ideas for Foundation Learning Centre. You can fill out a form to share your thoughts with us on our ‘Contact Us‘ page.

We ask all students who enrol in an accredited course to complete a learner questionnaire upon completion of their course. The questionnaire is anonymous and helps us to ensure we continuously improve our courses and services. Students can find the questionnaire here, while parents and guardians of students under 18 can fill out a different questionnaire here.

We appreciate any feedback from employers or agencies with clients who have completed courses with us. You can fill out our employer questionnaire here.

Our history

We began decades ago as a humble drop-in centre, before expanding to become a community house and evolving to deliver across mutliple sites all serving the same vision of accessible education.

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Work with us

See what opportunities are available to join our amazing team.

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Leadership & Governance

Our leadership team is comprised of experienced professionals dedicated to igniting community development through the power of education.

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