Certificate III in Business

Elevate your business acumen and skill set with the Certificate III in Business, an ideal qualification for those seeking to enhance their proficiency in the dynamic realm of business. Tailored as a general, entry-level program, this certificate delves into a diverse array of day-to-day skills essential for navigating the ever-evolving business landscape.

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Course Details

Course code
Locations offered
  • Casey Campus
Course Length
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This qualification is only available as a VETDSS course.

Throughout the course, participants will explore a wide spectrum of competencies applicable across various industry sectors and team dynamics. From honing customer service expertise to mastering essential IT skills, this qualification empowers individuals with the knowledge and tools needed to thrive in multifaceted business environments.

Designed to cater to individuals aspiring to assume greater responsibilities within their workplaces, the Certificate III in Business offers a comprehensive pathway for personal and professional growth. Whether you’re aiming to excel in customer interactions or leverage technology for enhanced business operations, this course serves as a solid foundation for advancing your career aspirations in the business sphere.

By completing this course, you will learn to:
  • Design & produce business documents
  • Provide comprehensive customer service
  • Support personal wellbeing in the workplace
  • Apply critical thinking skills in a team environment
  • Participate in sustainable work practices

What you will be provided with on completion:
  • A nationally recognised qualification at Certificate III level
  • The knowledge and skills required to work effectively in a professional office environment
  • A strong foundation to continue your studies

This training is delivered with Victorian and Commonwealth Government funding.
RTO Code: 3977

More information

Code Name Elective
BSBCRT311 Apply critical thinking skills in a team environment Core
BSBPEF201 Support personal wellbeing in the workplace Core
BSBSUS211 Participate in sustainable work practices Core
BSBTWK301 Use inclusive work practices Core
BSBWHS311 Assist with maintaining workplace safety Core
BSBXCM301 Engage in workplace communication Core
BSBPUEF202 Plan and apply time management Elective
BSBOPS305 Process customer complaints Elective
BSBTEC301 Design and produce business documents Elective
BSBPEF301 Organise personal work priorities Elective
BSBOPS304 Deliver and monitor a service to customers Elective
BSBWRT311 Write simple documents Elective
SIRXCEG002 Assist with customer difficulties Elective

This course is currently available only as a VETDSS course.

FOR VETDSS enrolments, please contact your home school.
This course is delivered over the course of 2 school years, 1 day per week.

Students completing this course can continue on to BSB40215 Certificate IV in Business or undertake work within a professional business environment.

This general qualification is designed to develop the knowledge and skills to get you ready for work within a professional business environment. Career pathways could include:

  • Office Assistant
  • Customer Service Assistant
  • Receptionist
  • Accounts Payable

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